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Site policy

Privacy Policy

Off-Plan RAK is an independent guide to off plan property options in Ras Al Khaimah. We do not sell property directly. If you request help, we can connect you with an agent who can confirm availability and details.

What we collect How we use it Cookies Contact

Last updated: February 10, 2026

What this policy covers

This policy explains what we collect, why we collect it, how we use it, and when we share it. It applies to this website and related communications you initiate, including WhatsApp and email.

What we collect

  • Contact details you provide, like name, phone number, and email.
  • Inquiry details you provide, like preferred areas, unit type, budget direction, and timeline.
  • Messages you send through WhatsApp, forms, or email.
  • Basic technical data, like IP address, device type, browser, pages visited, and approximate location derived from IP.

How we use information

  • Respond to questions and requests.
  • Help you compare areas and projects with less back and forth.
  • Create shortlists aligned with your goal and budget direction.
  • Connect you with an agent when you request direct help.
  • Improve website performance and content clarity.
  • Prevent spam and abuse.

When we share information

We share information only when it supports your request or the site operation.

  • With an agent, only when you request help that requires an agent to confirm availability, pricing, or viewings.
  • With service providers that support hosting, security, analytics, and messaging.
  • With authorities, when required by law, or to protect rights and safety.
Simple rule. We do not sell your personal information. We do not publish your inquiry details.

Cookies and analytics

We use cookies and similar technologies for core functionality and measurement. Some cookies are essential. Others help us understand what people read and what needs improvement.

  • Essential cookies support site functionality and security.
  • Analytics cookies help us measure traffic and page performance.
  • Advertising measurement may be used to understand campaign performance.

WhatsApp and messaging

If you contact us via WhatsApp, we receive your phone number, profile name, and message content. We use it to reply and, if requested, to route you to the right agent. WhatsApp is a third party platform. It processes your data under its own policy.

Data retention

We keep personal information only as long as needed for the purposes described above. We may retain limited records for security, compliance, and dispute handling.

Security

We use reasonable safeguards to protect your information. No online system is guaranteed to be secure. If you believe your data is at risk, contact us.

Your choices

You can request access, correction, or deletion where applicable. You can also opt out of optional updates by telling us on WhatsApp or email.

Changes

We may update this policy over time. The last updated date at the top reflects the latest version.

Contact

For privacy questions, contact us here.

Off-Plan RAK is an independent guide. We are not the developer. Availability, pricing, and payment plans can change. We confirm details on WhatsApp through the agent when you request a shortlist.